K & A Hocking Holdings Pty Ltd as trustee for K & A Hocking Family Trust, ABN 42792253422 trading as Kathryn Hocking (referred to as “we”, “us” or “our”) owns the website available at launchmasteryprogram.com (Site) and is the provider of the Launch Mastery (e-Course).
K & A Hocking Holdings Pty Ltd operate in accordance with Australian Competition and Consumer Law.
If you work through up to the first three modules and you are not totally happy with this e-Course you can cancel your e-Course membership within 21 days of your payment and receive a refund, minus a 10% admin fee of the full purchase price to cover course and financial administration and the cost and postage of your free gift.
You must demonstrate that you have participated in the e-Course by joining the Facebook community forum and submitting worksheets for Lesson 1 and 2 before requesting a cancellation of your course membership and refund.
Refunds must be requested in writing between the 1st and the 17th November 2016.
Change of mind before the course starts does not constitute valid reason for a refund.
Your request for cancellation of your e-Course membership must be in writing by notifying email@example.com within 21 days from your purchase of the Program.
We will reply by email within 2 business days to inform you whether your request for cancellation and a refund has been approved. If your request is approved, an electronic refund will be issued within 7 working days from date of approval.
Refund requests after the 21 day period will not be approved under any circumstances.
For any questions or queries please contact
K & A Hocking Holdings Pty Ltd ACN 606 110 909